GENERAL TERMS OF USE
Riplz Collectives
Last Updated: May 1st, 2026
Welcome to Riplz. These Consumer Terms of Use (the “Terms”) explain how Riplz works, what you can expect from us, and what we expect from you. We have tried to keep them clear. Please read them carefully, especially Section 11 (Disputes), which requires most disputes to be resolved by individual arbitration and waives your right to participate in a class action.
1. INTRODUCTION AND ACCEPTANCE
These Terms govern your use of the Riplz Collectives platform and the Riplz consumer experience (together, the “Services”), operated by Daily Karma Inc., doing business as Riplz (“Riplz,” “we,” “us,” or “our”). Riplz is a California company located at 8605 Santa Monica Blvd. PMB 95166, West Hollywood, CA 90069. You can reach us at support@riplz.co.
“You” means the individual using the Services as a consumer. When you take an affirmative action to join a Riplz Collective — for example, by clicking “Join the Collective” or a similar button on a Riplz widget or landing page — you are entering into a binding agreement with us on these Terms. If you do not agree to these Terms, do not join a Collective and do not use the Services.
You must be at least 18 years old to use the Services. By using the Services, you represent that you are at least 18 years old. The Services are not directed to children, and Riplz does not knowingly collect personal information from anyone under 18. If you become aware that a person under 18 has joined a Collective through your store or otherwise, please contact us at privacy@riplz.co and we will take reasonable steps to deactivate the account.
2. WHAT RIPLZ DOES
Riplz operates a network of participating eCommerce brands (each, a “Participating Brand”) organized into groups called “Collectives.” A Collective is a curated set of brands that share values or audiences. After you complete a purchase at a Participating Brand, or when you visit a Collective landing page, you may be invited to join a Collective.
When you join a Collective, you can:
discover other Participating Brands within that Collective;
receive Collective emails featuring those brands;
access Collective Promotional Discount Codes that may be redeemed at the participating brand that issued them; and
participate in cross-brand campaigns and content.
Riplz is a platform. We do not sell products directly to you. All products, orders, fulfillment, returns, refunds, customer service, and product-level guarantees are the responsibility of the individual Participating Brand you purchase from.
Each Collective you join produces a “forward-stable snapshot” of brands at the time you joined. This means the brands visible to you in your Collective view at the time you joined remain visible to you and their Collective Promotional Discount Codes remain valid for you, even if later changes are made to that Collective. New brands may be added to your view over time. A brand may stop appearing in your view only in the limited circumstances described in Section 6.
3. JOINING A COLLECTIVE AND YOUR ACCOUNT
3.1 How You Join
You join a Collective by taking an affirmative action, such as clicking a “Join” button on a Riplz post-purchase widget or Collective landing page, after being shown a clear disclosure about what joining means. You may be a member of more than one Collective at the same time.
Joining a Collective means subscribing to the email marketing lists of every Participating Brand in that Collective and the Riplz Collective email list. In exchange, you unlock access to Collective Promotional Discounts and other offers made available by those brands. Your email address is shared with each Participating Brand in the Collective so they can send you marketing communications, and you can unsubscribe from any individual brand and from Riplz at any time as described in Sections 4.2.
3.2 What You Share When You Join
To join a Collective, you provide (or authorize the Participating Brand through which you join to share with us) your email address. We use that email to: (a) confirm your Collective membership; (b) send you Collective communications; (c) make your email available to Participating Brands within that Collective for the marketing purposes described in Section 4; and (d) recognize you when you return to a Riplz Collective surface. Additional information we may collect is described in our Privacy Notice at https://www.riplz.co/privacypolicy.
3.3 No Riplz Consumer Account Required
You do not need to create a separate Riplz account to be a Collective member. You manage your participation through the email address you provided when you joined and through the Collective landing pages and email communications described in Sections 4 and 8.
4. EMAIL AND MARKETING COMMUNICATIONS
4.1 What You Are Opting Into
When you join a Collective, you consent to receive:
emails from Riplz about the Collective, featured Participating Brands, and your Collective membership; and
emails directly from Participating Brands within that Collective, who receive your email address as part of your Collective enrollment.
We do not control the content, frequency, or design of emails sent to you by individual Participating Brands. Each Participating Brand is independently responsible for its own marketing communications and is required, under its agreement with Riplz, to honor your unsubscribe requests and to comply with applicable anti-spam and marketing laws (including the CAN-SPAM Act).
4.2 Unsubscribing
You can stop receiving emails from Riplz at any time by clicking the unsubscribe link in any Riplz email.
You can stop receiving emails from an individual Participating Brand by clicking the unsubscribe link in that brand’s email or by following that brand’s unsubscribe instructions. Unsubscribing from one Participating Brand’s emails does not, by itself, unsubscribe you from Riplz or from other Participating Brands. You must unsubscribe from each independently.
To be removed from all individual brand communications and Riplz communications at one time email privacy@riplz.co.
5. DATA SHARING AND PRIVACY
5.1 How Cross-Brand Sharing Works
A core feature of the Riplz Collective is that, when you join, your email address and Collective membership record are made available to the Participating Brands within that Collective so they can send you the marketing communications described in Section 4. We make this clear to you at the time you join the Collective.
Riplz does not sell your personal information, and our disclosures of your information to Participating Brands when you join a Collective are made pursuant to your affirmative consent and are not considered a “sale” or “share” of personal information under the California Consumer Privacy Act (CCPA) or other applicable state privacy laws. Riplz is paid by Participating Brands for access to platform features and participation in Collectives, not for the licensing or sale of consumer information.
5.2 Two Independent Sources of Consent
There are two separate consents that may apply to your data:
(a) The Participating Brand where you originally shopped collects and processes your data under its own privacy policy. That brand is independently responsible for its own data practices.
(b) Riplz separately obtains your consent at the point you join a Collective, through the Riplz Collective widget or Collective landing page. Riplz processes your data under the Riplz Privacy Policy at https://www.riplz.co/privacypolicy.
Riplz and each Participating Brand act as independent controllers (or businesses, as those terms are used under applicable data protection laws) for our respective processing activities.
5.3 Your Privacy Rights
Depending on where you live, you may have rights regarding how your personal information is processed. As described in more detail in the Riplz Privacy Notice, residents of California and certain other US states with comprehensive privacy laws may have rights including the right to know, access, correct, delete, port, and opt out of certain processing of their personal information.
Because Riplz and each Participating Brand are independent controllers of the data each holds, you exercise these rights separately with each:
(a) To exercise your privacy rights against Riplz, email privacy@riplz.co.
(b) To exercise your privacy rights against a Participating Brand, contact that brand directly using the information in its privacy policy.
Privacy rights requests are forward-looking and apply to future processing. They do not require Riplz or any Participating Brand to retrieve or claw back personal information that was lawfully shared before the request, except where applicable law specifically requires it. Information about how to unsubscribe from Collective or brand communications is set out in Sections 4.2.
5.4 Riplz Privacy Notice
The Riplz Privacy Notice at https://www.riplz.co/privacypolicy provides additional detail about what we collect, how we use it, how we share it, how long we keep it, and the choices and rights you have. The Privacy Notice is part of these Terms. If there is any conflict between these Terms and the Privacy Notice on a privacy-specific matter, the Privacy Notice controls.
6. COLLECTIVE PROMOTIONAL DISCOUNTS
When you join a Collective, you may receive “Collective Promotional Discounts” — discounts offered by Participating Brands within your Collective and redeemable at those brands’ online stores.
Each Collective Promotional Discount:
is offered, funded, and honored by the individual Participating Brand whose store it is redeemed at, not by Riplz;
may be subject to that brand’s own terms, including minimum order values, product exclusions, geographic restrictions, and expiration dates set by that brand;
remains valid in your forward-stable Collective view even if the issuing brand later stops appearing in other Collective members’ views; and
is no longer valid if the issuing brand uninstalls the Riplz application entirely, because Riplz can no longer generate or track the code.
Riplz is not responsible for honoring any individual Collective Promotional Discount Code, for the value of any discount, or for any dispute between you and a Participating Brand about a code, an order, or a refund. Those matters are between you and the Participating Brand.
7. ACCEPTABLE USE
When you use the Services, you agree not to:
provide false or misleading information, including signing up with an email address you do not own or control;
create fake accounts, use the Services on behalf of someone else without authorization, or attempt to redeem discount codes you are not entitled to;
use bots, scripts, or automated tools to interact with the Services, generate sign-ups, or simulate engagement;
attempt to interfere with, disrupt, or compromise the security, integrity, or availability of the Services;
scrape, copy, or harvest data from the Services other than data about your own account;
use the Services to harass, abuse, or harm other users, Participating Brands, Riplz, or third parties; or
use the Services for any unlawful purpose or in violation of these Terms.
We may suspend or terminate your access to the Services, remove you from one or more Collectives, and void Collective Promotional Discount Codes if we reasonably believe you have violated this Section.
8. DISCLAIMERS
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, RIPLZ DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AVAILABILITY, ACCURACY, AND ERROR-FREE OPERATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.
Riplz is a platform, not a seller. We do not manufacture, sell, ship, or guarantee any products offered by Participating Brands. We do not control the quality, safety, legality, accuracy, or availability of products listed by Participating Brands, the prices charged, or the customer service provided. Any dispute about a product, order, refund, return, warranty, shipping, or customer service is between you and the Participating Brand. We may, but are not required to, help facilitate communication if a dispute arises.
9. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL RIPLZ OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
RIPLZ’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID DIRECTLY TO RIPLZ (NOT TO A PARTICIPATING BRAND) IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for gross negligence, fraud, willful misconduct, or personal injury. Some jurisdictions do not allow the limitation of liability for incidental or consequential damages, so the above limitations may not apply to you.
10. DISPUTE RESOLUTION AND ARBITRATION
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND RIPLZ TO RESOLVE MOST DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION INSTEAD OF IN COURT AND TO WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR JURY TRIAL. YOU HAVE THE RIGHT TO OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION 11.6.
10.1 Informal Resolution
Before starting an arbitration, you and Riplz agree to first try to resolve the dispute informally. You may contact us at support@riplz.co with a brief written description of your concern, your contact information, and the relief you are seeking. We will try to resolve the dispute within sixty (60) days of receiving your notice.
10.2 Binding Individual Arbitration
If we cannot resolve a dispute informally, you and Riplz agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a “Dispute”) will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures then in effect (available at www.jamsadr.com). The arbitration will be conducted by a single arbitrator in Los Angeles, California, or, at your election, by telephone, video, or written submissions, or in your county of residence. Judgment on the award may be entered in any court of competent jurisdiction.
10.3 No Class Actions
You and Riplz each agree that Disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate the claims of more than one person and may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.
10.4 Jury Trial Waiver
To the fullest extent permitted by law, you and Riplz each waive any right to a trial by jury for any Dispute.
10.5 Exceptions
Either party may bring an individual claim in small claims court if the claim qualifies, so long as it remains in small claims court and is brought only on an individual basis. Either party may also seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property rights.
10.6 Your Right to Opt Out of Arbitration
You may opt out of the arbitration and class action waiver provisions of this Section 11 by sending written notice of your decision to opt out to support@riplz.co with the subject line “Arbitration Opt-Out” within thirty (30) days after you first accept these Terms. Your notice must include your full name, email address, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms.
10.7 Limitations Period
Any Dispute must be commenced within one (1) year after the cause of action accrues, or be permanently barred, except where a longer period is required by applicable law.
11. CHANGES TO THESE TERMS
We may update these Terms from time to time. If we make a material change, we will provide reasonable notice — for example, by emailing the address associated with your Collective membership, posting a notice on the Services, or updating the “Last Updated” date at the top of these Terms — before the change takes effect. Your continued use of the Services after the effective date of an updated version means you accept the updated Terms. If you do not agree to the updated Terms, you can stop using the Services and unsubscribe as described in Section 8.
12. GOVERNING LAW AND MISCELLANEOUS
These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. The Federal Arbitration Act governs the interpretation and enforcement of Section 11.
These Terms, together with the Riplz Privacy Notice, are the entire agreement between you and Riplz regarding the Services. If any provision of these Terms is held to be unlawful, void, or unenforceable, that provision will be severed and the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision will not be a waiver of that right or provision. You may not assign or transfer these Terms or your rights or obligations under them without our prior written consent; we may freely assign these Terms. Nothing in these Terms creates any joint venture, partnership, employment, or agency relationship between you and us.
13. CONTACT US
Questions about these Terms, requests to exercise privacy rights, or notices required under these Terms (including arbitration opt-out notices) can be sent to:
Daily Karma Inc. dba Riplz
8605 Santa Monica Blvd. PMB 95166
West Hollywood, CA 90069, United States
support@riplz.co